தனியுரிமை

This policy explains what information FARUZA collects when you use our website and app, why we collect it, and the choices you have.

What we collect

• Account details: your name, email address, mobile number and password (stored encrypted by our authentication provider).
• Delivery details: the addresses you save, including an optional map pin, and delivery notes.
• Orders: what you ordered, from which stores, the amount, and the order history.
• Riders: while a delivery is in progress, the rider's live location is shared with the customer receiving that delivery and with our support team. Location is not collected when a rider is offline.
• Payments: card payments are processed by PayHere. We never see or store your card number.
• Device: if you turn on notifications, a push subscription for your browser.

How we use it

• To take, prepare and deliver your orders, and to contact you about them.
• To show stores the details they need to prepare an order, and riders the details they need to deliver it.
• To prevent fraud, resolve problems and keep accurate financial records.

Who can see it

The store fulfilling your order sees your name, phone number and delivery address for that order. The rider delivering it sees the same. Reviews you leave show only your first name. We do not sell your personal information.

Your choices

• You can edit or remove saved addresses at any time.
• You can turn push notifications off in your account settings.
• You can delete your account from your account page. Past orders remain in the stores' records without your name or address.

Contact

Questions about your privacy? Contact us at fahathrichvi7@gmail.com or +94 757331052.